Front Desk Scheduler

Company: The Music Tree School
Location: Richmond
Posted on: October 23, 2024

Job Description:

At The Music Tree School in Richmond, VA, we are seeking a Front Desk Scheduler to join our vibrant team. With a salary of $32,000, you will be at the heart of our school's operations, ensuring a smooth and welcoming experience for our students and their families. Your role will involve managing appointments, assisting with inquiries, and creating a warm atmosphere for everyone who walks through our doors. As the Front Desk Scheduler, you will play a key role in shaping the first impression of our school. Your friendly demeanor and organizational skills will be essential in providing top-notch customer service and maintaining the efficiency of our daily operations. Join us in creating harmonious experiences for all who come to The Music Tree School.

Responsibilities:
--- Schedule student lessons and manage teacher availability to optimize studio resources
--- Greet and assist parents and students in person, over the phone, and via email with a friendly and professional attitude
--- Maintain accurate student records and update scheduling software in a timely manner
--- Process payments, issue receipts, and manage billing inquiries
--- Coordinate with teachers and staff to ensure smooth daily operations and resolve scheduling conflicts efficiently

Qualifications:
--- 2+ years of experience in customer service or receptionist role
--- Strong communication skills, both verbal and written
--- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
--- Ability to multitask and stay organized in a fast-paced environment
--- Flexibility to work weekends and evenings when needed

About Company:
The Music Tree is a music school like no other. The vibe in the school for all that come in is tremendous, opening, welcoming, exciting, happy, and cooperative. The owners have created a place where everyone feels at home when they walk in.

Lessons are fun but serious and tailored to each student's needs. We make sure that everyone taking lessons gets not only the best experience but learns to play music, read music, and compose music.

The owners are always there to help students and parents when needed, help the teachers in any way possible as well as help the staff continue to learn and grow.

Keywords: The Music Tree School, Virginia Beach , Front Desk Scheduler, Other , Richmond, Virginia